Privacy Policy

Last updated: Sep 30, 2025

At Ima General Trading Limited, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the European General Data Protection Regulation (GDPR) (EU) 2016/679.

1. Data Controller

Ima General Trading Limited acts as the Data Controller for the personal information you provide to us as a Data Subject.

2. Information We Collect

We collect personal data only to the extent necessary to provide and improve our services. This may include:

  • Name, contact information, and delivery address.

  • Account login details (email address, username, password).

  • Order and payment details (excluding full credit card information).

  • Communication preferences and correspondence with us.

  • Technical information such as IP address, browser type, and usage data (for website analytics).

3. How We Use Your Data

We process your personal information for the following purposes:

  • To process and deliver your orders, and provide related customer support.

  • To evaluate and improve our products, services, and website functionality.

  • To manage your user account and provide website features available to registered users.

  • To communicate with you about updates, technical notices, or account-related issues.

  • To administer promotions, giveaways, or competitions.

  • To send marketing communications about our products and offers, only if you have given your explicit consent.

  • To comply with applicable legal and regulatory obligations.

4. Data Processing and Sharing

Your personal data is processed securely at our headquarters.
We may share your data with trusted third parties, such as:

  • Service providers and contractors (for logistics, IT, or marketing support).

  • Payment processors (note: we do not store credit card details).

  • Analytics and search engine providers assisting in website improvement.

  • Legal authorities or regulatory bodies, if required by law or necessary to protect our legal rights.

All partners handling your data are required to process it in compliance with GDPR and this Privacy Policy.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.

  • User Accounts: Your data will be stored for as long as your account remains active. You may request account deletion or data anonymization at any time by contacting us at info@premiumskin.ne.

  • Marketing Data: We will retain your information until you unsubscribe or withdraw consent for receiving marketing communications.

After this period, your data will be securely deleted or anonymized.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of any inaccurate or incomplete information.

  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data when it is no longer necessary.

  • Right to Restrict Processing: Limit how your data is used under certain conditions.

  • Right to Data Portability: Receive your data in a structured, commonly used format.

  • Right to Object: Object to processing for direct marketing or legitimate interests.

  • Right to Withdraw Consent: Withdraw your consent to data processing at any time.

To exercise any of these rights, please contact us at info@premiumskin.net

7. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it from unauthorized access, alteration, disclosure, or destruction.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. You are encouraged to review this Policy regularly to stay informed about how we protect your information.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us:

Ima General Trading Limited
Email: info@premiumskin.net Website: www.premiumskin.net